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Privacy Policy

Last updated: July 10, 2025


Mactukd takes user privacy very seriously. This Privacy Policy (the "Policy") details how we collect, store, use, and protect your personal data when you visit Mactukd.com (the "Website," "Mactukd," "we," "us," or "our"), make purchases on the Website, or otherwise provide us with personal information. This Policy applies to your use of the Website from any device.

This Policy explains what personal information we collect, why we collect it, how we use it, and under what circumstances we may share it with third parties. We also describe your rights and choices regarding how we process your personal information. If we make significant updates to our Privacy Policy, you can stay informed by checking the updated date at the top of this page. We will promptly notify you of any changes that may materially affect your rights by email or by prominently displaying them on the Website, and provide you with the options available to you.

Please read this Privacy Policy carefully. By continuing to visit or use the Website, you consent to the practices described in this Policy.



What types of personal information do we collect and for what purposes? 

We collect your personal information in two ways:

  • Direct collection: typically when you fill out a form on the website;
  • Indirect collection: automatically as you browse the website or interact with us.

When we collect information through forms, fields marked with an * are required. This information is necessary for the performance of a contract, the provision of services, or to comply with legal requirements. If you do not provide this information, we may not be able to provide you with certain services.

We collect and use personal information for purposes including, but not limited to, the following:

  • Customer relationship management: collecting basic identifying information such as name, email address, and phone number;
  • Order processing: collecting information such as shipping address, billing address, contact information, and payment information;
  • Marketing and email subscriptions: when you voluntarily enter an email subscription to our newsletter;
  • Promotions and sweepstakes: for registration management and user notifications;
  • Customer service support: to respond to your inquiries when you contact us by email;
  • User review management: recording the email address of review posters;
  • Website analytics and improvement: using cookies and similar technologies to collect information such as browser type, country/region, page views, ad clicks, and search keywords.

In addition, Mactukd may use behavioral tracking services to record user clicks, swipes, scrolls, and form entries for the sole purpose of improving website usability. This data will not be used to identify individuals and is used only for statistical analysis.

If you do not wish to have your visit recorded, please contact us at service@mactukd.com.



Basis for Processing Personal Information

We process your personal data in the following circumstances:

  • Contract performance and customer management: for example, when you create an account or place an order;
  • For legitimate interests: for example, to prevent fraud and ensure transaction security;
  • Based on your consent: for example, to send marketing emails and process product reviews;
  • User experience enhancement and service improvement: to improve website structure and content based on analytical data;
  • Legal requirements or compliance obligations: for example, to maintain invoicing records.



How do we share your personal data? 

We take your privacy very seriously and will only share your personal information with third parties in the following circumstances:

  • Group companies: only to perform specific services or functions;
  • Service providers entrusted by us: such as logistics, payment processing, marketing, technical support, etc.;
  • Suppliers: only access information to perform specific tasks for us;
  • Government agencies or regulatory bodies: where required by law or to protect legitimate interests;
  • Successors: in the event of a merger, asset transfer, or business sale.

We only permit these parties to use your data within the scope specified by us and require them to adhere to confidentiality obligations and ensure data security.



Where Your Information Is Stored

Due to the global nature of the internet, some of the data we collect may be stored on servers outside the UK or processed by third parties..

We ensure that all data transfers comply with relevant legal requirements and require third parties to implement reasonable technical and organizational measures to ensure the security of your data during transmission and storage.



Data Retention Period

We retain your personal data only for as long as necessary to fulfill the specific purpose, including the following:

  • Account information: Retained until you request deletion or you have been inactive for an extended period;
  • Order information: Retained until the order is completed or the return and exchange period ends;
  • Promotion and contest data: Retained until the event ends;
  • Newsletter subscription information: Retained until you unsubscribe or you have been inactive for an extended period;
  • After-sales and customer request information: Retained until the request is processed;
  • Cookie data: Retained depending on the cookie type; for example, session cookies only last for the current browsing session.

Where necessary, we may retain some data to meet legal obligations (such as tax invoice retention) or to respond to potential legal disputes.



Cookie Policy

To optimize user experience and provide personalized services, we use cookies to collect browsing information. Cookies are small text files stored on your device when you visit a website and are used to identify your browser, preferences, and usage behavior.

The cookies we set are used to:

  • Count page views and behavior paths;
  • Optimize website presentation and user interface;
  • Save user preferences (such as shopping cart, login status, etc.);
  • Publish content and offers relevant to your interests;
  • Identify and notify users of shopping cart abandonment (a 30-minute abandonment is considered an abandonment) and send reminders.

Third-party cookies:

Our advertising or analytics providers may also set cookies through our website. These cookies are used to:

  • Record products you have visited to provide personalized advertising;
  • Analyze advertising effectiveness, such as impressions and click-through rates;
  • Send promotional information you have agreed to receive.

We do not have access to or control these third-party cookies, but we ensure that our partners use this data only in compliance with applicable laws.

How to manage cookies:

You can manage cookie settings in your browser, including rejecting some or all cookies. However, please note that disabling cookies may affect website functionality, such as being unable to add items to your shopping cart or automatically log in.

You can also set your browser to notify you before a cookie is stored.



Data Analysis and Personalized Content

We may use user behavior analysis tools to assess browsing preferences, interests, behavior, or location to improve content recommendations or marketing communications. We will customize content or advertising based on the information you provide and your browsing behavior to enhance service relevance and user experience.



Personalized Advertising Banners

After browsing our website, you may see our personalized advertising banners on other websites. We want to show you product recommendations and offers that are more relevant to your interests, so these ads are often based on the products you viewed and your browsing behavior on our website.

These services are provided through our partner platforms, which display personalized advertising content based on users' recent browsing behavior on related websites and apps. To achieve this, our service partners use technologies such as cookies to identify your device and associate you with your specific browsing behavior.



Targeted Marketing

If you consent to us sending you marketing communications, we may recommend products or services that may be of interest to you via email or other means. This content may be based on your browsing and shopping history on our website, as well as the preferences you provide when opting in to receive communications.

We analyze users' online behavior, including viewed products, saved items, and purchasing habits, to recommend content that better matches your interests. Additionally, the options you select when subscribing or registering will be used to determine the type of marketing content we send you.

The information we collect may include your name, email address, phone number, and a unique identifier associated with your device. This information may also be used to support your purchase process, such as sending you shopping reminders or personalized advertising recommendations, through email or on-site advertising.



Transaction Security and Website Abuse Prevention

To ensure your security during the payment and order fulfillment process, and to prevent website abuse, we use some data for security verification and risk management.

We authorize carefully screened service providers to perform automated security testing on relevant data to help us identify unusual behavior, prevent fraud, and ensure smooth transaction completion. The data involved may include, but is not limited to, purchased product information, identity information, payment method, and bank account information.

Based on these tests, we may take further security measures based on the risk assessment, including but not limited to order suspension or cancellation. If we detect risks such as payment method theft or shipping fraud, we will record the relevant order data in our internal secure database and use it to prevent similar issues in future orders. We will also notify you of risk warnings where appropriate and provide you with an opportunity to respond and clarify.

Please note that if you object to our processing of your data for transaction security purposes, you may not be able to continue using our website or place an order.



Your Rights Regarding Your Personal Information

You have the following rights regarding your personal data, which you can exercise at any time:

Right of Access: You have the right to request a copy of the personal information we hold about you;

Right of Correction: If your personal information is inaccurate or incomplete, you can ask us to update it;

Right of Erasure: In certain circumstances, such as when the data is no longer necessary or you have withdrawn your consent, you can ask us to delete your personal information (although we may still retain some information based on legal obligations or legitimate interests);

Right to Restrict Processing: You can request temporary restriction of processing in the following circumstances:

  • You dispute the accuracy of the data for a verification period;
  • The processing is not in compliance with legal requirements, but you do not request deletion;
  • The processing is no longer necessary, but you need it to defend your rights;
  • You object to processing based on legitimate interests, and we need to assess whether Outweigh your rights and interests.

Right to object: You have the right to object to our processing of your data based on our legitimate interests, particularly when processing it for direct marketing (such as promotional emails).

Right to data portability: If the processing is based on your consent or the performance of a contract and is carried out by automated means, you can request that we transfer your data to you or a third party in a structured, commonly used, machine-readable format.

Right to restrict automated decision-making: If a decision is made entirely by automated means and significantly affects you, you have the right to request human intervention or express your point of view, unless the decision is necessary for the performance of a contract or you have given your explicit consent.

Unsubscribe from marketing communications: You can click the "unsubscribe" link at the bottom of any email we send you at any time, or contact us to stop receiving any promotional communications.

Right to complain: If you believe your personal information is being processed unlawfully, you have the right to lodge a complaint with the relevant supervisory authority.

If you wish to exercise any of these rights, please contact us by email.

To protect your information, we may ask you to provide information to verify your identity before processing your request.



Data Security Measures

We are committed to providing a safe and secure user environment. We have implemented reasonable technical and administrative measures to prevent data leakage, misuse, unauthorized access, or alteration.

However, please understand that data transmission over the internet always carries certain risks, and we cannot fully guarantee the security of data during transmission. We recommend that you log out of your account and close your browser promptly after using a computer in public places.

To further enhance the security of your personal information, we recommend that you:

  • Maintain your account password securely and avoid disclosing it to others;
  • Create a strong password (preferably a combination of letters and numbers, at least 6 characters);
  • Change your password regularly to avoid reusing the same password across multiple platforms;
  • Do not save your login status after visiting a website unless you are the user.



Notice Regarding Links to Third-Party Websites

For your convenience, our website may contain links to third-party websites. These websites are operated by unrelated companies or organizations and are not under our control.

We do not share your personal information with these third parties and are not responsible for their privacy policies, content, or practices. We recommend that you read and understand the privacy policies of third-party websites before submitting any personal data.

If a third party chooses to share information it collects with us, that information is subject to its own privacy policy.



About Children

We do not actively collect personal information from minors under the age of 16 (without the authorization of their guardian). If you are under the age of 16, please use this website with the consent and guidance of your guardian.

If we discover that a minor has provided personal information without their guardian's consent, we will take steps to delete the information and may require their guardian to provide proof of consent.



Preventing Phishing Emails

We will not ask for your password, credit card number, or bank information via email. If you receive a suspicious email claiming to be from Mactukd, please do not reply or click on any links in it, and report it to our official email address.



Privacy Policy Updates

We will update this policy from time to time based on business developments and legal requirements. All changes will be posted on this page and the "Last Updated" date will be updated at the bottom of the page.

We recommend that you review this Privacy Policy regularly to stay informed of how we are continuing to protect your personal data.



Contact Us

If you have any questions about this policy or the handling of your personal information, or wish to exercise the rights set forth above, please contact us at service@mactukd.com.